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Rocket Surgery Made Easy: The Do-it-yourself Guide to Finding and Fixing Usability Problems (Voices That Matter)

Rocket Surgery Made Easy: The Do-it-yourself Guide to Finding and Fixing Usability Problems (Voices That Matter)Author: Steve Krug
Publisher: New Riders
Category: Book

List Price: £25.99
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Seller: Amazon.co.uk
Rating: 4.5 out of 5 stars 6 reviews
Sales Rank: 1,401

Media: Paperback
Edition: 1
Pages: 168
Number Of Items: 1
Shipping Weight (lbs): 0.7
Dimensions (in): 8.9 x 6.9 x 0.5

ISBN: 0321657292
Dewey Decimal Number: 006.7019
EAN: 9780321657299
ASIN: 0321657292

Publication Date: December 16, 2009
Shipping: Eligible for FREE Super Saver Shipping
Availability: Usually dispatched within 24 hours

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Customer Reviews:
Showing reviews 1-5 of 6



5 out of 5 stars Usability testing for every website owner/manager/designer   January 3, 2010
Lyz Cordon (Leeds, UK)
11 out of 12 found this review helpful

Having read Don't Make Me Think some time ago, I've been eagerly awaiting this 'how to' book and have had it on pre-order for a while. It was worth the wait. Having read it in a matter of hours I think any website owner, manager, designer or developer would find it an interesting and informative read.

This book explains what you can gain from regular usability testing and shows you step-by-step exactly how to facilitate usability testing and collate the results into an action plan. You don't need a load of fancy, expensive equipment or programming skills and Mr Krug usefully includes all the scripts (narrative not programming) you need to conduct your testing. He also covers how to: conduct debriefing meetings, manage the fixing of problems, get buy-in from stakeholders and potential pitfalls and how to avoid them.

Really all you need to start your own usability testing is this book and the skills to organise a meeting - the book tells you what to do at what time point so it really is a case of following the instructions. I particulalry like the short, to the point chapters and as with Don't Make Me Think!: A Common Sense Approach to Web Usability the design layout makes it super-easy to use with decent sized type broken down into manageable chunks.



5 out of 5 stars Get started in usability testing   February 8, 2010
C. Jarrett (Leighton Buzzard, Bedfordshire United Kingdom)
2 out of 2 found this review helpful

If you want to find and fix usability problems in your web site, the bad news is that finding them on your own is extremely difficult. You'll overlook massive show-stoppers because you know how the site is meant to work.

The good news is that usability testing, getting someone else to use your web site while you watch them, is very easy and extremely informative.

In this short, encouraging book, Steve Krug explains what you have to do in his wonderfully approachable style. In Don't Make Me Think!: A Common Sense Approach to Web Usability, he zeroed on in the really important points about web site usability. In this new book, he's done it again with usability testing. It's boiled down to the essence of an approach that anyone could use, in 'a morning a month'.

Steve does not claim that this is a comprehensive manual for how to do any type of usability test. For that, he includes recommendations for further reading, such as Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests.

Not does he claim that his method is full-on, professional testing. In fact, he says: "If you can afford to hire a usability professional to do your testing for you, do it".

This book is for anyone who wants to make sure that their web site is easy to use, but doesn't have the budget for a professional.

Having said that, I am a usability consultant and I still found it worthwhile to read this book. If you've struggled to get clients to make the changes that you know are necessary, then here's an opportunity to pick up some ideas.

(Disclosure: Steve wrote the foreword to my book Forms that Work: Designing Web Forms for Usability (Interactive Technologies))



5 out of 5 stars *The* book for beginners interested in running usabilty sessions   February 19, 2010
usability-ed (UK)
A great companion to Steve's previous book - Don't Make Me Think.
This expands on the 3 chapters in the original edition of DMMT, and then some.

I've run usability testing sessions for 8 years and found it an easy read which I am now recommending to colleagues beginning to run their own tests.

If you're looking for an introduction to usability as a whole though, DMMT is the better option.



5 out of 5 stars excellent book - demystifies in plain language   January 22, 2010
T. Duffin (Edinburgh)
2 out of 3 found this review helpful

This is an excellent book, the follow up to his "Don't Make me Think" which gave us several simple benchmarks which we try to adhere to when designing any website. This book shows you how to test your website - on your own - simply and cheaply, and if it does nothing else for you other than persuade you to start testing your webpages, then it's worth 10 times the cost of the book. Just buy it, read it over a weekend, and feel as if you've been handed a machine-gun in a room full of enemies armed with only feathers.


4 out of 5 stars A good introduction   February 6, 2010
De Sio Michele (Firenze, Italy)
2 out of 2 found this review helpful

A good introduction to interface usability tests. It succeeds in making you understand how this kind of tests, although not necessarily expensive, can dramatically improve user experience suggesting just minor interface tweaks.
The book gives you little more than a general idea, scratching only the surface, but it gives you enough to conduct your own tests, conveys confidence in their usefulness and gives you a list of other sources to expand your knowledge.
The examples are all about web interfaces but the very same principles are easily applied to desktop or mobile applications.


Showing reviews 1-5 of 6


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